Privacy policy

Privacy Policy

Last updated: October 13, 2026

IronClasp operates this store and website to provide you with a personalized shopping experience. This Privacy Policy explains how we collect, use and share your personal information when you visit our website or make a purchase.

Information we collect

  • Contact details: name, shipping and billing address, email address, phone number.
  • Order information: products purchased, payment confirmation and transaction details. Card details are processed securely by our payment providers and are never stored by us.
  • Device and usage data: IP address, browser type and how you interact with our website, collected through cookies and similar technologies.
  • Communications: messages you send to our customer support.

How we use your information

  • To process and ship your orders, handle returns and provide customer support.
  • To send order updates and, if you agree, marketing emails (you can unsubscribe at any time).
  • To prevent fraud and keep our store secure.
  • To comply with legal obligations.

Sharing your information

We share your information only with service providers who help us run the store, such as Shopify (hosting and checkout), payment processors and shipping partners. We never sell your personal data.

Shopify

Our store is hosted by Shopify. You can learn more about how Shopify handles personal data in the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users

Cookies

We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can manage cookies in your browser settings.

Data retention

We keep your information only as long as needed to fulfill your orders, meet legal requirements and resolve disputes.

Your rights (EU / UK)

You have the right to access, correct, delete or export your personal data, to object to or restrict its processing, and to withdraw your consent at any time. You may also file a complaint with your local data protection authority (in France, the CNIL).

International transfers

Your data may be processed outside the European Economic Area. In that case, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses.

Children

Our store is not intended for children and we do not knowingly collect their data.

Contact

To exercise your rights or ask a question, email us at support@ironclasp.store.